
The Ghosts of Macs
…Out with the old….and in with the new…
When you get a Mac, the first thing you noticed when you turn it on, it just works.
This has been the motto of the Apple company since the mid 90’s. And although this works most of the time, the slew of new products and their relevant software has eroded this mantra…somewhat. As an “out-of-the-box” experience, it still holds true. There is no multiple “authorization” steps, or rebooting. Switch it on, and it automatically connects to your existing network, wirelessly.
Once the administrator account has been set, and you tinkle with the preferences, the software update loads up and you are required to install the necessarily new security and/or software updates. No incompatibility issues encountered.
Or more importantly, no more BSOD.
However, with the introduction to substandard software (MobileMe anyone? Can you hear me? No? Has my contacts been ‘pushed’ yet?), crippling firmware (Remote Disc, Time Machine) and buggy hardware (AirPort Extreme), my faith in the Apple mantra has waned.
Take into these two accounts. With the introduction of my new MacBook Air, the puny internal drive required a whole new upgrade of hardware. I decided to replace my aging (18 months) MacBook with the Air as my primary computer, while retaining all my data and information. This required a way of accessing my media file located externally from my internal drive.
In comes in first problem.
Deciding against the crippling Time Capsule (it’s ability to decrease your networks speeds considerably while preparing to back up) or its limiting function as ONLY the servant of Time Machine, and not as a NAS, I passed it up in favour of the AirPort Extreme. The lesser cousin, if not the original, had the ability of connecting printers and external hard drives through it’s one (another limiting factor) USB port – thus allowing the computers on the same network to access them, wirelessly.
In theory this sounds great, but in practice has resulted in migraines, 3.5 hours of calls to the Apple technical support line and many hours configuring, reconfiguring and researching on the internet on the way around the multitude of problems encountered.
This resulted in abrupt server disconnections, chaotic incorrect linkage of files through various media settings, corrupt data and a rather ad hoc “network”. It has been more trouble than its worth. However, theoretically speaking, it is a dream. I can wirelessly browse my entire music collection all residing on the external drive on my iPhone, and then selecting it to play wirelessly to my speakers.
Yes, when it works, it’s the most satisfying moment. When it doesn’t, I am music-less. The sound of silence is roaring. And half the capabilities of my “desktop” is lost. All because of an unknown setting through my DSL/cable wireless modem, AirPort Extreme and my MacBook Air. It should be on the same network, it should be able to recognise each other, it should have my external drive mounted onto my computer always. But it doesn’t.
When it works, it causes an jubilant elation of accomplishment. When it doesn’t, it only causes frustration and heartache.
Which brings me to the second issue – the software provided to work around the limiting capabilities of the MacBook Air.
Remote Disc. This is the most disabling, piece of shit I’ve ever encountered/installed. In theory, it shares the optical drive of one computer (be it a Mac or PC, a DVD or CD drive) with your brand new spanking optical drive-free MacBook Air. It has only one ability – install purchased software for the MacBook Air.
It cannot stream a DVD movie, play audio CDs, rip music or burn.
Ok. Since I only wanted to install iWorks 08 that I had purchased from the Apple Store onto my MacBook Air, I assumed it would be fine using my ‘redundant’ MacBook. I installed it, had to reboot (that is odd. Macs aren’t known for their requirement to reboot after installation of software, except for major software updates) and fired it up.
The MacBook Air could recognise the shared DVD drive, but could not receive authorisation. After tinkering with the options, it had me baffled. Assuming it was the difference in operating system (Tiger vs. Leopard), I did a software update, noticed there was more updates for the ‘DVD or CD Sharing’ capabilities for Tiger and installed them.
It still wouldn’t work.
In pure desperation, I tried an ancient PC, running Windows XP. I installed the software and guess what? It didn’t ask me to reboot! On a Windows machine! How ludicrous! I was astounded. The I pop in the iWorks 08 installation disc into the DVD drive and powered up my MacBook Air. Yes, it could recognise there was something to share. Yes it sent out a request for authorisation. And yes, the Windows machine accepted the request.
In 3 minutes, I had the new Apple iWorks 08 software installed onto my MacBook Air. And all it took was a Windows machine. How embarrassing.
I could have purchased an overpriced external “Superdrive” for $139 to install the software, but also have the ability to do any other optical drive can: watch DVDs, listen to audio CDs, rip music, burn discs….but then, it’s USB powered drive is only workable on a MacBook Air. How crippling is that? Apparently it has nothing to do with the power source of the Superdrive, but a change in the BUS internally – which could be rectified with a firmware update. But will that happen? No.
One can hope that Apple will fix up its growing list of failures – MobileMe, Remote Disc, AirPort Extreme and Time Capsule. As I tentatively embrace my new system setup, I am wondering about the ghost of my old MacBook…and relive the simplicity of having everything on one piece of device. But that is the price you pay for a wireless setup on the most sexiest machines I’ve ever typed on.